Privacy Policy

Makanla ( LA MKL TECH PLT) is committed to protecting the Customer’s privacy and to providing the Customer with secure online buying. We collect your personal information to be able to process your order and to offer you our newsletter and/or special deals when it is time to refill your order (this will include your name, contact number, e-mail, location and account password). You will need to give your consent before any processing takes place and your personal data will only be used for the purposes stated in these terms and conditions and or at the point of collection. We are committed to maintaining the highest standards of personal data protection and will not collect information about you without your consent.

Date Protection

Makanla will ensure that all our employees, agents and sub-contractors shall, at all times, comply with the provisions of the Data Protection Act 2010 ( Malaysia) in relation to data received from you in relation to this contract and shall only process personal data received from you were necessary to fulfil our obligation under these contract.

We use the information collected from you for the provision of services to you. You will, at all times, have the option to refrain from disclosing your personal information to us. In such cases, we will no longer be obliged to continue providing services to you or continue to provide you with access to our website or mobile applications.

Data Retention

We will retain your personal information for as long as your account is active or as needed to provide you services and to maintain a record of your transactions for financial reporting purposes. We will also retain and use your personal information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Makanla may retain aggregate or anonymized data indefinitely.


To promote the safety and quality of the platform, we may share your information, including your contact information, location,ratings, and other information with customers , riders and/or our Merchants . To help us run our business, we may also share your information, including information that may identify you, information you provide directly, and information we automatically collect, with entities that provide services to us, including third parties that provide payment and direct deposit processing, background and driver history checks, advertising services, web analytics, data processing, IT services, Dasher support and other services. We may also disclose aggregate, anonymous information to these third party service providers. Furthermore,We will also disclose any personal information if we are ordered to do so by a court of competent jurisdiction or to any government agency if required by law.

Newsletters ( in the future)

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe.

Receiving our newsletter is required as part of the service that we offer. If you no longer wish to receive our newsletters you may deactivate your account.

Referral Program

Makanla allows our user to invite others to sign up to become a Makanla user by registered on our mobile application . If you and/or the person you referred meet certain criteria, we may offer a promotional value to you and the person that you have invited to Makanla someone using the referral link or any other methods that provided by us. By choosing to provide another individual’s name, phone number or email address, you represent that you have received consent to provide his or her name, phone number or email address to us. Makanla will use that information to send an email inviting him or her to visit the site and will store that information to track the success of the referral program.